Privacy Policy

Effective as of: October 9, 2025

Your privacy is extremely important to us. To better protect your information, we have prepared this notice explaining our online practices and the choices you can make about how your information is collected and used.

This Privacy Policy relates to information collected by Iffra (referred to in this Privacy Policy as “Iffra,” “we,” “our,” or “us”) through your use of our website, applications, features, integrations, mobile or desktop apps, and any related services (collectively referred to in this Privacy Policy as the “Iffra Services”).

If you do not agree with the way we handle personal data as outlined here, we kindly ask you not to use the Iffra Services.

Scope of this Privacy Policy

This Privacy Policy applies to all information collected by Iffra when you use our Services or otherwise interact with us.

Please note:

• This Privacy Policy does not govern all the information Iffra may process (for example, business-to-business contracts or employee-related data are handled separately).
• This policy works alongside our Terms of Use, which govern your use of the Iffra platform.
• Any capitalised terms not defined here will carry the meaning provided in our Terms of Use.

We are committed to transparency with our users and to protecting your data privacy.

What Information Do We Collect?

When you use Iffra, we may collect both personally identifiable information and non-personally identifiable information.

1. Personally Identifiable Information

This refers to details that identify you or can be used to contact you directly. Examples include:

• Name
• Email address
• Account login details
• Company name and role (if provided)
• Billing details and payment information
• Telephone number
• IP address

You may provide this information when creating an account, subscribing to paid services, contacting support, or otherwise interacting with us.

2. Non-Personally Identifiable Information

This refers to data that cannot identify you on its own. Examples include:

• Browser type and version
• Device type and operating system
• General location (city/country)
• Session activity and usage trends
• Task/project preferences and interactions
• Log file data, such as IP addresses, domain names, and time spent in the Service

If combined with personal identifiers, some of this data may become personally identifiable.

3. How We Use Your Information?

We use the information we collect to:

• Create and manage your Iffra account
• Provide core productivity tools and collaborative features
• Personalise your workspace and task management experience
• Process payments and manage subscriptions
• Communicate service updates, account alerts, or feature releases
• Ensure platform security and prevent fraudulent activity
• Analyse usage patterns to improve performance and user experience
• Respond to your inquiries and provide customer support

We do not sell your personal data.

4. Information Collected Automatically By Us

When you use Iffra Services, we automatically collect certain data:

• Service usage: Features used, projects created, tasks updated, and interactions with other team members.
• Device information: Browser settings, operating system, IP address, crash reports, and approximate location.
• Cookies & tracking tools: Used to recognise you, keep you signed in, and improve navigation.
• Log data: Anonymous statistics such as time spent on pages, referral URLs, and session history.

5. Information from Other Sources

We may also receive information about you from:

• Other users: For example, if a colleague adds you to a shared project.
• Partners and analytics tools: For insights into how our platform is used and how we can improve.

6. Your Privacy Choices and Rights

Depending on your location, you may have the right to:

• Access the data we hold about you.
• Update or correct inaccurate details.
• Request deletion of your account and personal information.
• Restrict or object to certain types of processing.
• Export your data in a portable format.
• Opt out of marketing communications at any time.

To exercise these rights, please contact us at [email protected].

7. Cookies and Tracking Technologies

Iffra uses cookies and similar tools to:

• Keep you logged in securely
• Store preferences and settings
• Analyse usage trends
• Improve site functionality

You can disable cookies in your browser settings, but some features may not work properly without them.

8. Data Retention and Security

We retain your personal data only as long as necessary to provide the Services or comply with legal obligations. When data is no longer required, it is deleted or anonymised.

To protect your data, we use security measures such as encryption, secure servers, and restricted access. While we strive to safeguard all information, no method of transmission or storage is 100% secure.

9. International Data Transfers

Your information may be stored or processed in locations outside your country of residence. By using Iffra Services, you consent to such transfers, provided that appropriate safeguards are in place to protect your data.

10. Disclosure of Information

We may share your information in the following cases:

• Service providers: Trusted vendors who help us with hosting, payments, analytics, and customer support.
• Legal obligations: When required by law, subpoena, or court order.
• Business transactions: If Iffra is merged, acquired, or reorganised, your data may be transferred to the new entity.
• Affiliates: With our affiliated entities, under the same privacy safeguards.

We require all third parties to protect your data and only use it for the intended purpose.

11. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or in-app notification. Minor updates will be reflected on this page.

Your continued use of Iffra Services after changes are posted means you accept the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, you can reach us at:

Email: [email protected]

Website: www.iffra.com